WARRANTY & SHIPPING

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WARRANTY

To be eligible for warranty coverage, please register your Morningstar product via the link below, with valid proof of purchase (invoice/receipt) uploaded.

Non-Transferrable Limited Warranty

Morningstar Engineering warrants its products to be free from defects in material and workmanship for a period of one (1) year from the original date of purchase.

 

The product must be purchased from an authorized dealer or directly from our website. If the product fails within the warranty period, Morningstar will, at its sole discretion, choose to repair or replace the product, or send replacement parts at no cost to the original purchaser.

If the one year warranty has expired, Morningstar Engineering can repair units for a reasonable cost, depending on the damage.

Limits of Liability

In the case of malfunction, the purchaser’s sole recourse shall be as described in the preceding paragraphs.

Morningstar Engineering will not be held liable to any party for damages that result from the use or failure of any of its products.

 

Excluded damages include, but are not limited to, the following: lost profits, lost savings, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use the products.

 

Morningstar Engineering disclaims any other warranties, express or implied. By using the product, the user accepts all terms herein.

Exclusions

This warranty covers defects in manufacturing discovered while using the products as recommended by Morningstar Engineering. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters. Damage caused by any of the above circumstances may result in a non-warranty repair fee.

How to Obtain Service Under this Warranty

 

Contact Morningstar Engineering via email at help@morningstarfx.com. Proof of original ownership will be required in the form of a purchase receipt.

PRIVACY

 

Morningstar FX Pte. Ltd.  (“Morningstar Engineering”) does not sell customer information such as email addresses or telephone numbers to third parties.

 

We maintain customer phone numbers in our own records only so that we can contact you. We do no “direct telemarketing” by telephone, and we will not offer your name and phone number to any company that does. Like other companies in our industry, we periodically send out news and offers via email to customers who have purchased our products and/or signed up to receive promotions.

 

If you sign up for our newsletter, we will only use your email address to send you information about Morningstar Engineering and related information. If you ever want to stop receiving communications from us, please click the “unsubscribe” link in our email, and we will remove you from our newsletter subscriber list.

DUTIES & TAXES

You are responsible for familiarising yourself with and paying all import taxes and duties that may be levied on your shipment by your county's customs. All orders placed through this website ship from Singapore and prices shown on this site do not reflect or include any potential import duties or taxes.

Policy Changes
 

Morningstar Engineering provides its services to you subject to the stated policies which may be updated and/or revised from time to time without notice to you, which become effective when posted. Please refer to this page to review our most current policies and terms of use.